ASSISTING OUR CUSTOMERS WITH ALL ASPECTS OF COMMON PROPERTY OWNERSHIP
At HLM, we pride ourselves on being experts in managing the responsibilities that come with common land ownership. Our comprehensive portfolio extends across the entirety of Scotland.
Our skilled property factoring teams are readily available to support clients with all dimensions of shared land ownership. This encompasses repair, site maintenance, landscaping and ground maintenance, waste removal, water supply, sewage treatment, and insurance.
As an HLM client, you will have exclusive access to our dedicated property maintenance team, equipped to assist with the following:
SITE MAINTENANCE
We are in place to assist homeowners in administering the maintenance of their properties as instructed by the body of homeowners.
SITE VISITS
Our factoring teams attend our customers’ property periodically with most visits being arranged to suit homeowners to discuss specific issues affecting them.
PUBLIC LIABILITY
For many of our customers, we are involved in placing a range of insurance policies through independent Insurance Brokers.
24 HOUR EMERGENCY ASSISTANCE
Emergencies are unavoidable. Therefore we have arrangements in place with emergency contractors to ensure our customers’ property is protected at all times.
WRITTEN STATEMENT OF SERVICES
Your clear guide to the terms of service delivery standards between the factor and the homeowner
DEVELOPMENT SCHEDULE
Your clear guide to the terms of service delivery standards between the factor and the homeowner